2 Replies Latest reply: Oct 10, 2014 10:23 AM by amillermd RSS

    directv remote problem

    amillermd
    Visibility: Open to anyone

      I have directv;  receiver is HR23-600;  after 2 weeks of trying different combinations, the remote for HR23-700 now allows me to change channels.  But still no audio.  I can get audio on my computer from an internet page, but not with slingbox.   Any one with ideas?

       

      Thanks

        • Re: directv remote problem
          kevin.sling Apprentice

          Hello amillermd,

           

          How is the Slingbox connected to the DirecTV box?

           

          If you are using Component cables, make sure you are using the Red, Blue, and Green video cables as well as the Red and White audio cables.  Have a look at the image below to help connect the cables correctly:

           

          Pro-HD.JPG

           

          Hope this helps!!!

           

          Kevin

          Sling Media Moderation Team


            • Re: directv remote problem
              amillermd

              I repositioned the sling IR blaster.  Mine is a small pyramid shape

              device.  I had it taped directly to the receiver site.   I repositioned

              it so that there is a 1 cm gap between the receiver and the IR

              blaster---now every thing works.   thanks for the help.