0 Replies Latest reply: Oct 2, 2014 5:50 AM by shavkaca RSS

    Sling Solo - choppy, slow and disconnecting

    shavkaca

      Hi Everyone, my first post here,

       

      I am having a problem with choppy and intermittent video on my Sling Solo over WAN.

       

      Here is my setup:

       

      Streaming from Location A (Europe) > Sling Solo (latest firmware) > WAN upload speed - 25Mbps+ (MTU 1500). Sling Solo is hard wired to Ubiquiti Edgerouter Lite and Fiber Optical Modem.

      Watching on Location B (US) > either watching on Slingbox - http://newwatch.slingbox.com/ , Slingplayer PC app or Netgear NeoTV300sl > WAN download speed 50Mbps > Hard wired to Gigabit ethernet router and Cable modem.

       

      * Is there any way to improve my connection from Slingbox itself? Connections seem to be more than is needed on both sides.

      * Would newer Slingbox models give better experience over Slingbox Solo? I mean, would newer Slingboxes eliminate dropping frames and intermittent video?

      * Sometimes no video is shown at all and remote control takes forever. Any suggestion about that?

       

      I tried lowering bitrate on Slingbox PC app, but that does not help much either...

       

      Attached is a Speedtest result, where "download speed" is from location A to Location B, where the speed is above 30Mbps, but Ping is very high 186ms (which is usually like this); Can latency be the main problem in this scenario?

       

      Thanks