New slingbox 500 connected to Verizon FIOS TV receiver with HDMI cable and to Samsung TV with another HDMI cable. All configuration was successful and I could watche TV through the slimbox. However, I could not watch TV from my laptop because the error said connection failed and it recommended to reset. I did it few times and still failed. I called support and they could not help to fix it. Anybody has an idea how to fix the issue?