1 Reply Latest reply: Sep 29, 2014 12:49 PM by alanrichey42 RSS

    Remote Request for Motorola DCT6414 III for Cox Communications

    Visibility: Open to anyone

      I was chatting with online support and they had me create a topic here as the link to the remote request was not working.  The case number is 00908016.


      I just got a slingbox M1 and connected it to my DVR box which is a motorola DCT6416 III through provider Cox Communications.  When I went through the setup process, I selected my correct provider along with the model of box.  The virtual remote seems to all work correctly except for the Yellow Triangle A button.  This is a critical button as it is used to confirm deleting or recording of shows.  Without it working I cannot set anything to record or delete.  Also of note, the current virtual remote says comcast at the top.


      Thank you,