It quit around April or so this year. Haven't had time to investigate. I have power light, all LEDs of the sling logo are lit up, and a dimly lit network light. I have replaced my network cable with a known good one. I have held in the reset button for over 10 seconds but it appears to have no effect. It is connected to my network via a Zoom cable modem/wireless router which is working fine. The only thing I haven't checked yet is the Zoom setup settings but I thought the reset button not having any effect on the sling box unit was strange so I have stop there for now but will check network settings shortly. What gives?