1 Reply Latest reply: Sep 28, 2014 9:54 AM by alanrichey42 RSS

    Using slingbox 500 and comcast remote.

    c.lee911
    Visibility: Open to anyone

      Hello,

       

      I have recently set up my sling box so I can watch baseball games wherever I am. I set up through my comcast x1 cable box. I am able to watch shows just fine on my ipad by scrolling and selecting, however my actual tv cannot connect to the comcast guide, dvr, or on demand. The remote will still change the volume, channel (only up or down), and power, but none of the functions to access those other comcast features will work. If anybody has any ideas, I apprecate it! I am at a loss!

        • Re: Using slingbox 500 and comcast remote.
          alanrichey42 Master

          On the face of it that makes no sense.  You can forget the Volume controls, they will work regardless of the remote selected as Slingplayer hijacks them for it's own volume.  But the fact that the Power and Channel buttons are working means the correct remote is loaded.  And normally a remote either doesn't work or works 100%.

           

          But there have been a large number of posts about problems with the Comcast X1 so it is worth doing a Forum Search to see if anyone else has had the problem and solved it.