2 Replies Latest reply: Sep 17, 2014 8:47 PM by ACC6211614 RSS

    Mac install of HD-Pro Problems


      My son has a Mac and is going through the setup and get the error "Your Slingbox can't be located.  Please make sure it is getting powerand is connected to the same network as your computer."  I know his computer is on another network because he doesn't live at home.  I had my daughter who also does not live at home and she had no problem with the installation.


      Does anyone know what we are doing wrong and have instructions on how to get his Mac properly setup?