1 Reply Latest reply: Sep 18, 2014 7:45 AM by katie.sling RSS

    Audio

    lynnshaffer

      Just connected for the first timein several months. Downloaded the new plug-in..........the video works great,however I cannot get the audio to work! Any suggestions ?? Thanks.

        • Re: Audio
          katie.sling Apprentice

          Hi lynnshaffer,

           

          Thanks for using the forums. Are you able to get audio on other devices? You can also check the audio cables and make sure they are connected and working properly. If all of that is done and you are still unable to get audio, you will want to check the audio settings in your physical cable box and look for an option in the box that says optimize audio.

           

           

           

          Hope this helps,

           

          Katie

          The Sling Moderation Team