1 Reply Latest reply: Sep 16, 2014 1:27 PM by katie.sling RSS

    Sling box 500 powers on unexpectedly.

    ACC6195021

      Initial setup went without a hitch, after a couple days could not hook up via sling player on iPad.  Got home and I'd be watching tv and the 500 would attempt to power on cutting off the tv signal.  It would never completely power on, just make the screen flicker.  I reset the device and now it gets stuck during setup.  Sometimes it's connecting to my network, sometimes trying to download an update.  Now I can't get it to do much of anything.  Thoughts?

        • Re: Sling box 500 powers on unexpectedly.
          katie.sling Apprentice

          Hi ACC6195021,


          Thanks for using the forums. Are you connecting the Slingbox via wifi or ethernet? How far away from the router is the Slingbox? If you are too far away from the router, the Slingbox may not be able to do the update. You may want to try to hard reset the Slingbox again one time time, holding the button for 45 seconds. If it still cannot finish the update, you will want to hardwire the Slingbox to the router and it should be able to finish the update.

           

           

          Hope this helps,

           

          Katie

          The Sling Moderation Team