Most common connection and disconnection issues are occurring because the TCP (Transmission Control Protocol) has failed in the home router for the Slingbox (the router the Slingbox is connected to). Please have a look at the following article below for more information:
Once the IP address of the Slingbox and port number are located, the required steps are to enter the Default IP address (Gateway Address) of the router into the URL address bar indicated below:
- 192.168.XXX.XXX is just an example Default IP address
Every router is different, so you will have to go into the router settings and look for port forwarding. You will have to open the port that was listed in the network settings of the Slingbox with the IP address of the Slingbox there.
If you still cannot find the port forwarding options, you can find most router information at the following site:
Once there, select your routers brand name. After this, the site will try to have the user purchase the program but just close this out by selecting the "Close [X]" in the upper right hand side of the screen.
Once this is done you can then select the model number of the router. Once this is selected, scroll down to the word Slingbox and select Slingbox. This will now give you instructions on how to port forward your router. Please ignore the port number information, use the port you got from the network settings of the Slingbox indicated from the article "What if the automatic router setup doesn't work?".
Hope this Helps!!!
Sling Media Moderation Team