1 Reply Latest reply: Sep 4, 2014 10:02 PM by Sling500a RSS

    First Install?

    UnShaven1

      First time caller:

       

      I've directly connected the SB 500 to my network (Ethernet) - HDMI & RGB connections to the TV - HDMI to U-Verse reciever.

       

      I'm not seeing the power light (faint white light is on) or the network light turn on???? Yes I have it plugged in.

       

      Controller does not  seem to do anything - batteries are in correctly - I see the logo light lite up when I hit any button.

       

      Feels like the unit is powered but not powered up.

       

      Dose anyone from sling monitor this site?

       

      Called Sling Support (very helpful) - They think the box was DOA. Sending new one.

       

      Thanks For the help