1 Reply Latest reply: Sep 4, 2014 10:02 PM by Sling500a RSS

    First Install?


      First time caller:


      I've directly connected the SB 500 to my network (Ethernet) - HDMI & RGB connections to the TV - HDMI to U-Verse reciever.


      I'm not seeing the power light (faint white light is on) or the network light turn on???? Yes I have it plugged in.


      Controller does not  seem to do anything - batteries are in correctly - I see the logo light lite up when I hit any button.


      Feels like the unit is powered but not powered up.


      Dose anyone from sling monitor this site?


      Called Sling Support (very helpful) - They think the box was DOA. Sending new one.


      Thanks For the help