Could someone please guide me, step-by-step, how to select and install a different remote control. I was unable to find the right one, Motorola DCX3220e, and the one I selected doesn't work that well. If you know of a suitable substitute for Charter Communications HD digital, I would really appreciate it. Thanks.
On the PC just click on Settings and then Configure Input. If your box is not in the drop down list check out this thread: https://community.sling.com/thread/3300?tstart=0
Come back if it that doesn't help
BTW, don't say things like "doesn't work very well", it means nothing. Be VERY specific with your descrption of any problem.