Thanks for using our forums. Sorry to hear you are having issues with your virtual remote not turning on the cable box. Have you tried hitting both the OK and power buttons? If neither button works, it be an issue with the cable box being in the wrong mode (RF/IR) or the IR Blaster not being plugged in and in the correct spot. Below please find a few articles to assist you further.
- My cable/satellite set-top box is not responding to remote commands
- Advanced IR Emitter or Onscreen Remote Control Troubleshooting
The Sling Moderation Team
Sling box team
The issue is this. The att uverse stb required you to press ok on the remote after it is powered up to watch tv.
When running sling box from a laptop there is an ok button on the virtual remote you can click to watch tv.
When running sling box from iPhone there is no similar virtual remote and no "ok" button in the iPhone sling box app tv controls. How to click the ok button from slides box app?
Right now I have to power up pc to be able to click the virtual ok button then my iPhone sling box app will work until next time the stb is turned off which it automatically does after 6 hours inactivity.