4 Replies Latest reply: Dec 31, 2014 1:40 PM by ACC6293044 Branched from an earlier discussion. RSS

    Firmware Update download freezes at 25% During Setup

    jwstarr

      This exact thing has happened to me; I've got a new cable modem and a new Apple Extreme, so need to do a reset.  I've tried all the reset alternatives described here, but the firmware download freezes at 25% every time....what to do?