I have had my Slingbox Pro-HD for some time now without problem.
However, now the remote controls fail on my Android devices.
I have tried the following:
Reinstalled Android App (both phone and tablet).
Rebooted Android device.
Performed reset on Slingbox (quick press).
Performed factory reset on Slingbox and reconfigured from scratch.
I succeed in getting pictures through to a remote device OK, but if I get the remote controls to be displayed on the Android device, this is short lived. By the next time I try to connect, they are gone again.
There are no problems with the port forwarding on the router - as pictures abnd sound are fine. I am assuming that the Slingbox sends the remote control to the application, and that is what is going wrong.
This is really frustrating, as I am travelling abroad at the weekend, and I just know that my Slingbox will let me down, and I will have no way of trying to fix it until I return.
I tried calling technical support, but was cut off after being on hold for 10 minutes.
I tried online support, but they didn;t respond to the pop-up box.
I am very frustrated at the moment.
Please can someone help?
First thing you need to tell us is how it behaves on other viewing platforms. That way you/we will know if the Slingbox is at fault or the Android app.
And the port forwarding is irrelevant. This is ONLY used for viewing from a remote location and although you don't say it I assume your are testing over a LAN ?