2 Replies Latest reply: Jun 20, 2010 12:01 PM by jstrauser RSS

    Pro-HD QAM tuner setup fails


      I have been trying without success to setup a new Slingbox Pro-HD with the cable feed from a FIOS connection.  This cable works fine when plugged into my TV and the TV detects all of the unencrypted QAM channels.  When running through the setup (either web or windows application) the setup runs through analog detection, digital detection - including listing several QAM channels found, and as the progress bar nears completion, I get an error that the connection to the slingbox has been lost.  Have done several hard resets and have had this problem consistently.  I am able to complete setup of this device using composite or component inputs, but not the tuner.  I am at my wit's end - any suggestions?