5 Replies Latest reply: Sep 12, 2014 10:12 AM by Mlars RSS

    No audio with M1

    Mlars

      I just connected my M1 with all cables but I'm getting no audio. Everything is plugged in properly. I have a digital TV and Comcast cable box. Ideas?

        • Re: No audio with M1
          anthony.sling Apprentice

          Hey Mlars,

           

          Most issues with audio seem to be with the cables. I would take a look at those first. If they are in properly, take a look at the audio settings on the cable box. Make sure they are turned up all the way.

           

          Check this link below. It should be able to better explain what to try:

           

           

          Hope this helps!

          Anthony
          Sling Media Moderation Team

          • Re: No audio with M1
            Mlars

            The reply about the audio settings was a helpful clue.  It turns out that with my M1 and Comcast (Motorola manufactured cable box), it is necessary to go into audio settings and make sure you are on 'stereo,' rather than Matrix, and then hit the optimize button.  That got the audio going for me.  Hope that will help someone else!