I have been successfully watching my programs on Slingbox on my Ipad in the UK. My daughter lives in the UK and has an Mac laptop. I wanted to watch my programs on a bigger screen so I tried to install Slingbox on her laptop. A window popped up that said That the plugin was installed successfully, but when I clicked on Watch, a message appeared that said that Slingbox could not be found due to a possible network error. I used Firefox 30 as a browser. Also when it asked me for a location at sign in I tried using USA and UK, but neither one made a difference. Any ideas on how to connect?