2 Replies Latest reply: Aug 15, 2014 5:08 AM by alanrichey42 RSS

    downloading sky+ remote

    grinfactor

      Hi,

      I'm setting up my HD-Pro and it seems like the download for the SKY+ remote is taking an age to download..been waiting 40 minutes..is this normal??..I can see the connection to the TV and have good streaming

       

      Thanks

        • Re: downloading sky+ remote
          stanley.sling Apprentice

          Hello grinfactor,

           

               Could you run a speed test on your network by navigating to speedtest.net on your PC/Mac and clicking on "Begin Test"? If possible, reply to this post with your download and upload speeds. Also, if you are on a Windows PC, check for an update for Java as the virtual remote is Java based and an older instance of Java could cause erratic behavior.

           

           

          Thanks,

           

          Stanley

          Sling Media Forum Moderation Team

          • Re: downloading sky+ remote
            alanrichey42 Master

            It should take just a few seconds.   If you can't get it to work let me know and I will send you copies of the files it is attempting to download.