2 Replies Latest reply: Aug 15, 2014 5:08 AM by alanrichey42 RSS

    downloading sky+ remote



      I'm setting up my HD-Pro and it seems like the download for the SKY+ remote is taking an age to download..been waiting 40 minutes..is this normal??..I can see the connection to the TV and have good streaming



        • Re: downloading sky+ remote
          stanley.sling Apprentice

          Hello grinfactor,


               Could you run a speed test on your network by navigating to speedtest.net on your PC/Mac and clicking on "Begin Test"? If possible, reply to this post with your download and upload speeds. Also, if you are on a Windows PC, check for an update for Java as the virtual remote is Java based and an older instance of Java could cause erratic behavior.






          Sling Media Forum Moderation Team

          • Re: downloading sky+ remote
            alanrichey42 Master

            It should take just a few seconds.   If you can't get it to work let me know and I will send you copies of the files it is attempting to download.