After checking the network details for your Slingbox here on our end, it appears as though your router is not optimized for TCP (Transmission Control Protocol) streaming. To optimize your router, you will need to have someone access your home router's user-interface and set up "port forwarding". For assistance with setting up port forwarding, check out these links below:
- A non-technical explanation of port forwarding or port mapping
- What if the automatic router setup doesn't work?
Hope this helps!
Sling Media Forum Moderation Team