10 Replies Latest reply: Aug 29, 2014 9:34 AM by Manyar RSS

    Trouble with setup - Included Slingbox 500 Remote Control won't work




      I've got the HDMI and component cables all connected and I see the "Start" page of the setup on my TV screen.  I'm pushing the "OK" button on the remote control that came in the box, and nothing happens on the TV screen - pushing the "OK" button on the remote should get me past the "Start" button on the TV screen, right? I've tried using other batteries in the remote, resetting the entire device, etc.  Nothing works.  I can't even get to the network setup stage...I can't get past Start.  HELP.