3 Replies Latest reply: Nov 16, 2014 9:19 AM by alanrichey42 RSS

    Pro-HD connecting to FIOS cable, but not powering the TV on

    Tucci7

      I have the Pro HD and just installed the latest firmware (first time  using in 2014).  I connected to my Verizon FIOS cable without issue,  however I always have to use the virtual remote to power on (by hitting  the menu button).  However, that is not working, nor is any button on  the remote to get the TV signal to come on.  It remains on the FIOS  logo.  Thus, I know the connection is valid, however I cannot get the  power on (and am viewing remotely).

       

      Has anyone had this issue?  This worked without any problems prior to the firmware update.