4 Replies Latest reply: Jul 31, 2014 7:47 PM by KatyDid RSS

    New tablet - remote won't display in app

    KatyDid

      So, I am a new Slingbox user having had my unit just two weeks. I purchased Slingplayer for my tablet, and have used it with no issues. I just purchased a new tablet, a Galaxy Tab 4 (KitKat 4.4.2). I downloaded the app from Google Playstore and installed it. I can connect to my slingbox with no problem, but the remote control won't display on my screen when I press the remote control icon in the app.

       

      Other on-screen functions work, but no remote control. I have changed Aspect ration, zoom in/zoom out, etc.

       

      It continues to work fine on my Galaxy Tab 2.


      Any ideas on how to fix this issue?