18 Replies Latest reply: Aug 21, 2014 4:23 PM by stanley.sling RSS

    Pro HD networking woes

    pjwlegal

      I have an older Pro HD but the device won't work on my home network after doing all the typical stuff( power disconnect, restart). This started some months ago but I am back now to try and fix it. Is there a history of problems with older units on this issue?

       

        • Re: Pro HD networking woes
          stanley.sling Apprentice

          Hello pjwlegal,

           

               What exactly do you mean by "won't work" on your home network? Does the Slingbox get a solid network light? Can you connect to it at all?

           

           

          Awaiting your reply!

           

          Stanley

          Sling Media Forum Moderation Team

            • Re: Pro HD networking woes
              pjwlegal

              dear Stanley,

              When I connect my slinbox to my router the networking light on the slingbox does not illuminate.

               

              Date: Thu, 31 Jul 2014 12:36:49 -0700

              From: answers@slingmedia.com

              To: pjwlegal@hotmail.com

              Subject: Re: - Pro HD networking woes

                                                                                              Slingbox Answers Forum

                                                       

               

                                                  

                                                  

                                                       

                  Pro HD networking woes

               

               

                  reply from stanley.sling in Networking your Slingbox - View the full discussion

               

               

               

              Hello pjwlegal,

                    What exactly do you mean by "won't work" on your home network? Does the Slingbox get a solid network light? Can you connect to it at all?

                Awaiting your reply!

              Stanley

              Sling Media Forum Moderation Team

               

               

               

                   Reply to this message by replying to this email -or- go to the message on Slingbox Answers Forum

                   Start a new discussion in Networking your Slingbox at Slingbox Answers Forum

            • Re: Pro HD networking woes
              roxannb

              When I go to setup.slingbox.com on my desktop it says my Pro HD cannot connect to the internet. I have tried "soft" and "hard" reset, but neither have solved the problem. Have also tried unplugging for 10 seconds, then plugging back in. No luck. What should I try next?

              Thank you.