I just switched to Direct TV from my cable provider and am trying to figure out how to get the correct remote to display on the web plug in and iPad app. Is this done on the browser and app or do I just need to reconfigure the Slingbox 500 to have the correct type of input, and then the correct ones will appear? It is connected to a Genie (not the main DVR but one of the extenders) via S-Video to Composite converter. The video signal is fine but in the menu settings, it is still showing the source as a "Samsung" device (which was the old DVR from the cable provider).
If the change needs to be done at the SlingBox, what process should I follow? Complete reset or just reset the input in that menu?
If you need to reconfigure your Slingbox 500 to your new set-top box, check out this helpful article:
Hope this helps!
Sling Media Forum Moderation Team