4 Replies Latest reply: Aug 3, 2014 7:06 PM by moutoman RSS

    slingbox information has been removed from support page

    moutoman

      I logged into my slingbox account to diagnose an issue on one of my slingboxes only to find out that the link and the page that displays my devise information has been replaced with a generic support page.

       

      These iteams are very important in troubleshooting and hope that Sling Media will return these links.

       

      Devise name:

      Software Version:

      Available Software Update:

      WAN IP:

      DEVISE IP

      NETWORK UP: (dont remember if this was on there but can be helpful)

       

       

      The link use to be on the right hand side that said 'MY Slingbox Info'.

       

      After digging around, I was able to find an older style page with that link but the information is not popping up.

       

      PLEASE RETURN THIS LINK SLING MEDIA