2 Replies Latest reply: Jul 24, 2014 12:12 PM by kevin.sling RSS

    Cannot connect

    mary294evr

      I work out of state.  My husband unplugged, and plugged back in the Slingbox. It is connected to the internet. Now I can't connect from out if state. Do I need to wait until I get home to re synch my iPad to the sling player?

        • Re: Cannot connect
          kevin.sling Apprentice

          Hello mary294evr,

           

          This sounds like the Internet Viewing through your home router was not configured correctly.

           

          I recommend to be on your home network and port forward your router with the IP address of your Slingbox with port number 5201 for TCP streaming.  Also, make sure the uPnP (Universal Plug and Plug) is enabled in the router.

           

          If you do not know how to do so, contact your Internet Provider and give them your IP address of the Slingbox and port number 5201 and ask them to port forward for TCP streaming.

           

          Hope this helps!!!

           

          Kevin

          Sling Media Moderation Team