5 Replies Latest reply: Jul 21, 2014 10:33 AM by stanley.sling RSS

    Online remote not working consistently

    ACC4653135

      I am watching on a laptop and the online remote (Motorola DCT6416III) is not working consistently.  The online remote was working but then after a few minutes it stopped working.  Previously I have gone back into settings and selected a different remote and then gone back and selected the Motorola DCT6416III and then the remote would work again for a few minutes but then after a few minutes it would no longer work.

       

      There have also been times when I have tried re-selecting the Motorola DCT6416III and it doesn't resolve the problem.

       

      Has anyone else had this issue?  Any suggestions would be appreciated.

       

      Thanks,

      Brian