1 Reply Latest reply: Jul 17, 2014 7:14 AM by katie.sling RSS

    Slingbox 500 video issues


      I sent a Slingbox in Romania but the receiver box does not have RGB cable.

      I connected via HDMI but when I change the channel locks green image. What can I do in this situation

        • Re: Slingbox 500 video issues
          katie.sling Apprentice

          Hello carasava,


          Thank you for using our forms. Sorry to hear you are having this issue with the cabling. If you are getting a green screen when using HDMI cables, it appears that your cable box is giving off HDCP, which is a form of copyright protection coming from the cable box. The only fix in this case would be to use component (for HD) or composite (for SD) cables. These two types of cables do not have the copyright protection in them. If your cable box does not have these types of connections, you may want to contact your cable provider to see about getting a cable box that has those connections. The article below will give you a bit more information.


          Hope this helps,


          The Sling Moderation Team