1 Reply Latest reply: May 9, 2014 3:36 PM by ACC6120623 RSS

    Live tv, directory, and settings greyed out

    ACC6120623

      I have a solo I just received from a friend.  I went thru the set up process and it tested for internet viewing and everything seemed to work.  When I log in on my home computer (pc windows 7, IE 11), everything is greyed out and I can not select anything.  Any ideas?

        • Re: Live tv, directory, and settings greyed out
          jenn.sling Newbie

          Hi ACC6120623,

           

          Thanks for posting to the forums!

           

          Is there any sort of Sling Media advertisement showing up when you connect to your Slingbox account on Slingbox.com? If so, you will need to acknowledge that advertisement by selecting "continue" and then "done". Once you have completed that step, your Slingbox controls should be restored.

           

          Hope this helps!

           

          Jennifer,

          Sling Media Moderation Team