The reason why audio seems to diminish when selecting a higher quality on SlingPlayer is actually quite simple. The quality setting is determining what video quality you want to see. Therefore, if your network speeds are not sufficient to stream HD video and audio, SlingPlayer will force the best video quality stream it can, thus causing less bandwidth to be dedicated to the audio stream.
Even though your bandwidth may be sufficient, the mobile SlingPlayer may not be able to utilize those speeds unless port forwarding is set up on the home router. Here is some helpful information on port forwarding you may like to take a look at:
- What's port forwarding/port mapping?
- A non-technical explanation of port forwarding or port mapping
- Why am I not getting better quality when I have good upload and download speeds?
I hope this helps!
Sling Media Forum Moderation Team
So you're suggesting I need to do port forwarding on a local network? It's very odd that this is happening because it doesn't happen with a Windows PC and web browser on a laptop wirelessly. I just have a hard time believing it’s a network problem when it works on the same wireless network on a laptop with Firefox/Chrome but not in a smartphone or iPad that has 100mbps+ local throughput available. If I change the port forwarding and that doesn't help what is my next step?
Actually I just verified that I do have port forwarding enabled and setup properly pointing to the correct address and port 5001 that I had setup over a year ago. I can stream HD video from Netflix, Vudu, and YouTube with amazing video and audio quality. Sling box the video is amazing but the audio quality is like listening through a tin can. So what is my next step? Audio looks and sounds good on my laptop through a traditional web browser. What are the different technologies at hand being used between devices? Are there different ports used for mobile?
Continuing diagnosing I noticed on my iPad it's says TCP under connection and according to this guide for my iPad it is stop correctly. http://support.slingbox.com/get/KB-5000270.html
However Austin says Relay, does that matter?
My Android phone has three connection dots but they look yellow.