Thanks for posting to the forums!
When you change channels using the virtual remote displayed on the Slingbox website or on your SlingPlayer for iPad application, do you normally press the "OK" or "Enter" button after entering a specific channel?
Awaiting your response!
Sling Media Moderation Team
When I go to the Keypad on the remote I press the channel then I hit the enter button. Nothing happens BUT then when I go to D-Pad and press the round circle it does change channels. This is the only way U can get it to work. When I first got my mobile sling player and pressed the enter button on the remote it would always work. This is just one extra step.
I am experiencing the same thing. Happens ever since I changed my original Comcast equipment to the new X1 PVR boxes. I have my sling on the "companion" box. After entering the channel number on the keypad and then pressing ENTER, I then have to press the round button on the D-Pad. This indicates that the Slingbox iPhone software may need an update.
I had the exact same issue. Here is what you need to do.
1. Connect to SlingBox
2. Go to keypad and select your channel
3. While it's searching tap the screen again and click remote control
4. When the pad comes up hit the round circle and your SlingBox will change channels.
It gets easier and faster each time you do it. I hope this helps.
Sent from my iPhone