3 Replies Latest reply: May 16, 2014 12:22 PM by Jason.G.Sling RSS

    HD video quality option not available on iPad update

    ACC4875426

      I recently updated my Slingbox app on my iPad and was surprised to find that the option to select HD video quality was no longer available with the new update.  The slingplayer only offers the 'auto' option now for video quality.  Unfortunately my auto video quality option doesn't display in HD however I have the bandwidth to support HD streaming.  I spoke with customer service today and they said the only way to get this option back would be if enough people posted on the message board regarding this issue.

       

      IF YOU'RE EXPERIENCING THIS ISSUE AND WANT THE HD OPTION BACK PLEASE RESPOND TO THIS THREAD.

       

      Sling Media - can you please offer any insight as to why you'd take this feature away with the update?  Seems like a step backwards technologically for the product.  Any information would be greatly appreciated.