1 Reply Latest reply: Mar 21, 2014 3:08 PM by stanley.sling RSS

    No Video after new cable box installed

    hspielman24

      I was using an S video cable to connect to my comcast cable box. They now changed my cable box and it has no S video connector.  I can't get vidoe only audio.  I connected a yellow cable to video in and out and still does not work

        • Re: No Video after new cable box installed
          stanley.sling Apprentice

          Hey hspielman24,

           

               No video and a new cable box, huh? It sounds like you require assistance with reconfiguring your Slingbox to your new cable box. The first step you need to take would be to perform a factory reset on the Slingbox. Once you have completed the reset (and have both solid power and network lights), you would then rerun through initial setup just like you did when you first setup the Slingbox.

           

          Here are some links to get you setup:

           

           

          Please get back in touch with us if you still are not getting video after attempting setup.

           

           

          Stanley,

          Sling Media Forum Moderation Team