14 Replies Latest reply: Mar 15, 2014 12:00 AM by alanrichey42 RSS

    Remote Protek 9710 HD ip




      I have a Sling Pro hd and a receiver "Protek 9710 HD IP".


      I can't find a remote for my device.


      What can i do? Because without remote a can't change my channels.


      Thanks for the answers



        • Re: Remote Protek 9710 HD ip
          alanrichey42 Master

          I assume you have already done a proper Forum Search for your model number in case other people have already answered your question ?


          If so and that didn't help then check out this thread:  https://community.sling.com/thread/3300?tstart=0


          Come back if it that doesn't help either.




          (NOT a Sling Media representative, just another user)

            • Re: Remote Protek 9710 HD ip

              Good morning




              I tried all is possible issues, but nothing works.




              The problem is that there is no remote for Protek in the list.


              On the forum I didn’t get answer to my problem.


              I also place a request to build a remote for Protek, but this can take several months before this will be done.




              I don’t know what to do now.


              The Slingbox works perfectly. Also my portforwarding is ok, and I have access on internet.




              Only the remote will not work.




              Thanks for help.




              Kind regards




              Vrielynck Yoni




              Van: alanrichey42 answers@slingmedia.com

              Verzonden: vrijdag 14 maart 2014 8:26

              Aan: lucamv@skynet.be

              Onderwerp: Re: - Remote Protek 9710 HD ip







              <https://community.sling.com/index.jspa> Slingbox Answers Forum




              Remote Protek 9710 HD ip



              reply from alanrichey42 <https://community.sling.com/people/alanrichey42>  in On screen remote control - View the full discussion <https://community.sling.com/message/101781#101781

                • Re: Remote Protek 9710 HD ip
                  alanrichey42 Master

                  Assuming you read my post as I requested, what happened when you tries the Custom Remote for the Protek 9700/9750 that I uploaded over at the JP forum ?

                    • Re: Remote Protek 9710 HD ip

                      Good evening


                      I found this file, but i really don't know how i have to put this in the Slingbox.


                      I'm a big rooky in that stuff. Using it is no problem, but settings like this, absolutely not easy for me.

                      It sounds like Chinese. -)


                      Is i could have a detailed step by step, it would be easier.


                      Thanks for your reply.



                        • Re: Remote Protek 9710 HD ip
                          alanrichey42 Master

                          OK, the instructions are 3 years out of date.    Here are the latest ones I issue





                          IMPORTANT:  If you have any problems PLEASE read ALL of this file before you post a question on the forums.  In particular, if you just reply that 'it doesn't work' you probably wont get any further assistance :-)


                          This ZIP file contains 2 BIN files.


                          Installation depends on your Slingbox:


                          Slingbox 350/500
                          Follow the instructions at:




                          and use just the PL.BIN file.


                          Other Slingboxes
                          Follow the instructions at:




                          If you have a Pro-HD then use the PL.BIN file.  For other Slingboxes try both the files.


                          Once you have completed the setup and the BIN files have been downloaded to the Slingbox they are not used any more and can be deleted.


                          PROBLEMS ??

                          If you have problems please do NOT just report back it 'doesn't work', that is totally useless for someone trying to understand what is going on.  So please report the following:


                          1.   What model Slingbox do you have?


                          2.   Was there any error message after you typed in the Code and tapped the Test button ?


                          3.   Did you give the commands plenty of time to react ?  (I have a DVR that takes about 6-8 seconds to power up/down)


                          4.   If you are using a Solo did you try both BIN files ?


                          5.   After completing the setup do any of the buttons work ?


                          6.   If you are installing on a Solo or Pro-HD or older box, have you used a Digital Camera to confirm the IR Blaster is actually firing when you tap the Power button ?  (Watch the tip of the IR Blaster thorugh the viewfinder while you tap a button.  You should see a white (not red) flash).  If you are using a 350/500 have you tried using the external blaster ?


                          7.   Have you experimented with the placement of the IR Blaster ?  On some devices this is critical so don't give up too quickly.


                          8.   Are you sure the device is working correctly using the real remote ?