6 Replies Latest reply: Mar 23, 2014 4:01 PM by tatsuaki RSS

    "My Slingbox Info" shows OK but can't connect

    tatsuaki

      "My Slingbox Info" on http://support.slingbox.com/go/home doesn't show any issues; it shows each info correctly. But I can't connect via the internet. Is it common?

       

      My Slingbox is located at my brother's place in Japan. I asked him to open the port 5001 on his router but it didn't solve the issue. He can watch it from his internal network, of course.

       

      Now I am wondering if the port is not correctly opened, or the provider is brocking the port.

       

      Any suggestion?

       

      Screen Shot 2014-03-13 at 13.39.14.png