8 Replies Latest reply: Mar 11, 2014 11:59 PM by alanrichey42 RSS

    Remote control on Comcast box


      I am having trouble setting up the remote control.  When I open Slingbox on my laptop, it asks if I want to configure a remote control.  I say yes and then go through the steps.  The appropriate remote control appears, but after I run a test (how do you enter channel 5, etc.), the remote control disappears so when I type in my zip code to set the programming, there is no remote control to program.  What am I doing wrong?