1 Reply Latest reply: Mar 11, 2014 7:21 AM by kevin.sling RSS

    No Video Signal

    wannasplace

      Since our TV provider changed the Modem I can^t watch TV anymore .

      I can connect to my Sling Box HD Pro as usual but there appear on the TV screen "no video signal"

      What is the Issue for this?

       

      stephan

        • Re: No Video Signal
          kevin.sling Apprentice

          Hello wannasplace,

           

          This sounds like you are getting this message on your computer when you are trying to watch your Slingbox, is that correct? 

           

          If so, what the issue is when the modem/router in the home gets replaced, the Slingbox retains the previous modem/router network configuration.  To fix this a Hard Rest will have to be done to the Slingbox.

           

          The article below goes into further detail on how to do a Hard Rest:

           

           

          Do not forget after the reset is done, go to Setup on Slingbox,com to reset up the Slingbox.

           

          Hope this helps!!

           

          Best Regards,

           

          Kevin

          Sling Media Moderation Team