1 Reply Latest reply: Mar 11, 2014 8:01 AM by kevin.sling RSS

    Slingbox pro HD not connecting to Slingcatcher

    jasmyn12

      The router is set correctly according to Sling support with TCP, however the connection is still relay, and therefore will not connect to the catcher.

      anybody any ideas?

        • Re: Slingbox pro HD not connecting to Slingcatcher
          kevin.sling Apprentice

          Hello jasmyn12,

           

          To better determine the cause of your issue, the follow information will be needed:

           

          • How many Slingboxes are currently on the local area network?
          • Have you tried to connect with the Slingbox on a different device other that the SlingCatcher?
          • What's the firmware loaded on the Slingbox?
          • Are you receiving an error messages when trying to connect?

           

          Thanks,

           

          Kevin

          Sling Media Moderation Team