2 Replies Latest reply: Feb 9, 2014 2:36 PM by pickthenimp RSS

    Unable to add cable box

    pickthenimp

      I am Setting up my Slingbox Solo with a new cable box in my house.  No matter what I type in the search field, nothing populates.  It's as if their device discovery system is down.

       

      Even if I click on the "Try selecting from a list of supported devices" nothing comes up under manufaturerer when I select Cable Box.

       

      Screen Shot 2014-02-09 at 11.42.42 AM.png

       

      And I know they support this model, according to their KB:

      Screen Shot 2014-02-09 at 11.42.55 AM.png

       

      As mentioned before, I cannot even manually select it:

      Screen Shot 2014-02-08 at 1.23.23 PM.png

       

      Any ideas?