I understand you are having issues port forwaring the Slingbox through your router. If you go to portforward.com, and search for your router it will give you steps by step instructions (as well as screenshots of what should appear in your router) to add these settings to your router.
Sling Media Moderation Team
Just wanted to report that I finally have the Slingcatcher working by manually forwarding the home network router ports to the Slingbox Solo.
Thank you again for your help.
I am intrigued to know why I suddenly needed to do this? The Catcher stopped working around late December 2013. I'm assuming something changed that let iPhone/iPad/Negear Neo devices work on the remote network but prevented older devices like the Catcher from working without a manual change to router settings.
I consider myself quite computer literate but this was no easy fix either to diagnose or to perform (especially as I had to have my brother operate the home network as I'm abroad) and I do wonder how many Catchers around the world have suddenly stopped working beacuase of this.
I hope this thread helps anyone else with the same issues.
the short answer is the ipad/iphone/neo devices can connect to the slingbox using both SNATT and RELAY protocols plus TCP where as the slingcatcher soley relies on TCP. If your router hasn't been port forwarded correctly using UNPNP, it can't stream TCP and the slingbox will then use the fall back SNATT stream to operate which the slingcatcher can't work with.........so that's why you received the "can't connect network error". Once you port forwarded, the stream changed to TCP and your slingcatcher can now connect.
I still have this same problem. I have gone to portforwarding.com for my belkin router...
and there is no mention of a TCP setting. Last week (at my parents house) I thought I configured the router properly to port-forward for the slingbox, and yes my slingbox viewing still works on the pc and ipad but it still doesn't work on the slingcatcher. Is this TCP thing an additional step to the router configuration?
Just to confirm that you are port forwarding the home network router that has the Slingbox?
There might not be a reference to TCP in the router settings. TCP is simply the format that is used that the Catcher can work with. There should be a port forward box which should be set to 5001.
My advice is to try again and reset home router and slingbox when you've port forwarded.
Thanks for the response Garders.
Yes I attempted toI portforwarded the router (at my parents house) which is where my slingbox-prohd lives. Perhaps I didn't do it correctly since it was looking for a specific IP address to forward 192.168.2.X? and I just did it for 192.168.2.2.
I have no idea what is the correct IP for the slingbox.
Now I will try it again via a remote connection, but if I reset the router (and the slingbox) after I portforward it wouldn't that clear the portforwarding?
You'll need to have a PC on the home network to do this as you are changing the router settings. You can't do this remotely.
and click on My Slingbox Information to get all the info about your Slingbox.
Follow the instructions on portforward.com to go into the home router settings. Depending on your router this is usually something like 192.168.1.1 to get into the settings.
Now port forward to 5001.
Once you do this any soft resets (but not factory resets) shouldn't affect the settings.