At that point its trying to connect to your router via Universal Plug and Play (uPnP) to automate its configuration. If your router isn't uPnP compatible or is enabled then it will sit there for a while until it times out. The good news is that once you've gotten this far, you don't need to complete the Setup Assist for remote viewing. From this point "Remote Viewing" is facilitated through your router to allow public requests into your private network and them to your Slingbox. The following website will help you.