5 Replies Latest reply: Sep 13, 2014 6:33 AM by ACC5478351 RSS

    Internet connection is failing in initial setup


      I am trying to setup a new Slingbox 500.  During the initial setup, I get a message indicating that it can't get an internet connection.  I have tried both wireless and wired ethernet connections.  All other devices on my network are working without any issues.  Any ideas?  Do I need any special port configuration on my router for the initial Slingbox setup?  Thanks.