1 Reply Latest reply: Dec 18, 2013 10:37 AM by anthony.sling RSS

    Can't watch pro hd in iPad mini


      I can't watching the sling player in my iPad min in iOS 7 but can watch in my PC without any issue. The system alway prompt your login account without the any device setup but in PC can using the same account login without issue, please advise?

        • Re: Can't watch pro hd in iPad mini
          anthony.sling Apprentice

          Hey ACC486984,


          Thanks for posting on the forums! Since you are not able to connect on a mobile device, I would recommend port forwarding the Slingbox IP address through your router to see if this helps.


          You can go to portforward.com, and this website will give you step by step instructions for your specific router. After performing this on your router, you will need to go to setup.slingbox.com to finish Internet Viewing setup for your Slingbox.


          If you have any other questions, feel free to respond or give us a call at 1-877-467-5464. We are open seven days a week, from 10:00am to 10:00pm EST.


          Best Regards,

          Sling Media Moderation Team