Some confusion here. Seeing and hearing have nothing at all to do with the remote. The remote is for controlling the device. And the 9865HD is a standard Cisco 'Explorer' box that all use the same code so any of those should work.(You will wait months for it to be added to the supported list, if it ever is)
And the actual image is also irrelevant, you can have any remote image you like and still operate the box.