1 Reply Latest reply: Nov 15, 2013 3:34 PM by Matt.Sling RSS

    Says I have a bad internet connection -

    gym4jim

      I AM GETTING AN ERROR:

       

      We detected very poor Internet connectivity or a loss of Internet  connection. Please verify that your Internet connectivity is working  fine before retrying.

      Code: W200

       

       

      Yet my internet cconnection is fine in both speed and connection. Also, When I LOG OFF my Mac and Log back in under another user, the SlingWatch works perectly in Safari.

       

      It stopped working completely in Safari, only get the circle. In ForeFox I get this message above.

       

      Any ideas?

       

      Thanks,

        • Re: Says I have a bad internet connection -
          Matt.Sling Apprentice

          Hello gym4jim,

          There are a few things that could cause a W200 error message. Check your Slingbox to make sure that both red lights (Network and Power) on its right-front are lit. If both lights are out, make sure the Slingbox is receiving power. If the left light is out or blinking, check all network cables and make sure your Slingbox is connected to your router. In general, it's a good idea to just do a full reset on your Slingbox.

          Here the instructions for a reset: How to reset your Slingbox to factory settings

          Let me know if that helps,

          Matt