I have a problem connecting the 350 with NeoTV. It was working acceptable before the recent Slingbox firmware update (1.03.162). What I mean acceptable was the streaming was continuous, except sometimes pop up code 7, 9, 25 and 10003, in which 10003 was the worst like everyone know it already. Now, Sling release the firmware update claims that the 10003 has been fixed. To be honest, I still see it once a while, but a lot less frequent, but seeing code 7 more than before.
My current problem is the streaming pause for a second or longer every couple seconds which make it pretty much unwatchable. Did a factory reset on the 350, no help. However, the mobile device and computer connected to the same network has no problem at all. When I have this problem, the NeoTV in-app connection information show me the current bitrate (speed) is in whopping 2 digits or sometimes 0. For the speed like this definitely the screaming will be broken. But why I have no problem on the other devices?
The slingbox is connected to a switch then connected to a route which connected to Verizon FIOS; for the NeoTV, it is connected through a Wireless boardband which have about 4-5mbps download speed. The same configuration has been using since January this year, the screaming was acceptable, but now it is broken every few seconds. I don’t know it is a coincident with the current firmware release or NeoTV update.
I tried to talk to the Sling support. Did what they recommend, no help. They could not replicate the problem on their lab, so they said the case cannot escalate to next level. But I personally think it is the NeoTV slingplayer app issue because I can stream Youtube HD video no problem that proof my everything include the NeoTV is working fine. The slingplayer app is old anyway, it was released December 2012, I think the app need to be re-written as it is poorly designed with slow response.
I post my problem here because I wish an engineer may have seen it and aware the problem, hoping one day I really can enjoying streaming on the TV without error code and interruption.
Are there anyone here has the same problem or it is just me alone? I am open for any advice, please comment.