2 Replies Latest reply: Oct 11, 2013 11:54 AM by vainlady RSS

    Plugins problem

    vainlady

      My slingbox solo generally works fine but yesterday I start getting a blank screen with the remote alongside and a message saying there is an issue with the plug in.  It is working fine on the iPad but not on either of my computers.  How can I fix this plug in issue?

        • Re: Plugins problem
          brett.sling Newbie

          Hello vainlady,

           

          Thank you for posting on the Sling Answers Forum.

           

          To help us better troubleshoot the issue you are experiencing with the SlingPlayer plugin - please provide the Operating System (Mac OS X 10.#, Windows 7, etc.) and browser version (Chrome 29, Firefox 24, etc.) you are currently running.

           

          - Brett, PM @ Sling Media

            • Re: Plugins problem
              vainlady

              Thanks so much for a prompt reply.  I talked to the tech folks at sling box and my xp operating system has worked fine for five years but I was told I had to upgrade to windows 7 or 8. because Xp is no longer supported.  I'll have my tech guy upgrade next week.  Meanwhile I'll just watch football this weekend on the iPad.