1 Reply Latest reply: Oct 17, 2013 4:06 PM by stanley.sling RSS

    singbox update 3.3.19.434

    gibbsave

      after processing this update on 2 different macs one notebook one desktop  both with all current software updates. I now have no video on either machine. you also can not show my remte. it works fine on my phone and ipad.  This is not a hardware issue!!!

       

      Help

        • Re: singbox update 3.3.19.434
          stanley.sling Apprentice

          Hello gibbsave,

           

          I understand that you are having an issue viewing you Slingbox on 2 seperate Macs since the latest SlingPlayer plugin update. The first thing you will want to do in order to in order to troubleshoot this issue will be to make sure that you have the latest Adobe Flash and Java Script. If the issue persists after updating Flash and Java, I highly recommend trying Google Chrome as the browser to see if this allows you to connect. Please get back in touch with us if this does not resolve the issue.

           

           

          Hope this helps!

           

          Best regards,

          Sling Media Forum Moderation Team