1 Reply Latest reply: Oct 8, 2013 11:12 AM by anthony.sling RSS

    my slingbox 500 is working but i am not getting Hd qualityat all. when I go to the video quality setting on the menu and let it check the connection speed and internet speeds, the only recommended setting I get is basic. It will not go higher than that.


      When I go to the quality settings on the menu to let it check the systems, the only recommended setting is basic, if I try the HD settings I only still get the basic setting. I have had the internet provider out to also check their system and was told that I am getting good signal.